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What Our Cincinnati Customers Say About Roof Replacement
Check out what local roofing and gutter customers have been saying about SWORD Roofing! View More →
What an absolutely amazing experience from the team at SWORD! After the “high wind weekend 2k26”, I had a little damage to my fascia board, and the gutter had been ripped off the side of the house. I initially reached out to several other contractors, and went with the one that got there first on a Sunday. No name shaming, but this other contractor put me off until Thursday (5 days later) through a rain and snow event without even giving me a hint of a time frame to repair, even after I quickly agreed to the initial estimate. By Thursday morning I was done waiting, and decided to give SWORD a call. And man was I impressed. Justin Huber showed up within a few hours. He was friendly, professional, and a pleasure to work with. He quickly reviewed the damages while maintaining a conversation with my over talkative self, took a few pictures, matched the color with a sample, and politely finished the conversation with me and told me he would have an estimate by the end of the day. The estimate was in my email inbox within an hour. No joke. Very reasonable for what needed done. I quickly accepted. With the impending storm this Sunday I was really hoping to get this done quick, and man did Justin come through. Not even two days later, his install crew showed up at 9am ready to go! The install crew were outstanding as well. They were friendly, professional, and man did they bang this job out quick. I think they were only here for an hour. And the install work was top notch too! One of the guys even noticed a piece of debris I had by the garbage can I forgot to put out at the curb this week, and they took it away without me needing to ask. That’s just awesome. What a great bunch of hard working guys! Hey SWORD, give this install crew a substantial raise. The guys with the white Chevy that has the push bar with the tiger and (can’t remember the other stuffed animal) in the front. These guys deserve it! Great top notch service! I mean what a great experience. This is the first home I have ever purchased, and having something like this happen is stressful. Especially when the initial contractor you hire puts you off for 5 days without even a mention of when they will get your repair done. What a night and day difference SWORD was. I should have just called SWORD first, and moving forward I will. Justin, Cody, and the install crew at SWORD were great. Their quick response, friendly and professional service, and fantastic workmanship are exactly what you expect as a home owner, and I will be a customer for life. They earned my business with just awesome service. Thanks guys! I really appreciate you getting this taken care of for me! If you need anything done to your roof or gutter, give these guys a call. Very reasonable pricing and outstanding service that makes it worth every penny. You won’t be disappointed, money well spent.
I worked with Johnny at SWORD Roofing. I feel the necessity to speak to the lengths Johnny went to help me out as a customer. When I first called SWORD, it was in the midst of a rainstorm, and I was a new homeowner looking for guidance. Johnny came over and assisted me to ensure everything would hold up until we made a decision on our new roof. Johnny was all class the entire time during this process. Prompt follow-up, aggressive and fair quotes, and he goes above and beyond for his customers. If you are a homeowner looking for a new roof and, like me, don’t know who to trust or where to start, I suggest you call Johnny and SWORD Roofing. They did right by me, and I always appreciated their transparency.
The whole SWORD team is great. Prompt, responsive, & informative. Will be my go to going forward.
The team did great job installing roof. Easy communication and photography the old removed to new one. Thank you!
We had an ice dam with water coming in the kitchen. Curry and his team were amazing in a very stressful time. Curry was incredibly responsive throughout the entire process, and his team showed up to clear the ice dam in the middle of another snow storm! SWORD Roofing earned all of their 5 stars!
Sword Roofing-Cincinnati is a wonderful company to work with. People are very responsive and pleasant to deal with. I will be calling on them again in the future. They did wonderful work.
We had an ice dam on our roof on Sunday of this week, Water was coming into the kitchen. I spoke with Justin and he said he would get a team out first thing in the morning to remove the snow and break up the ice. They arrive actually a little early and were very courtious and knowledgeable. I highly recommend this company as they are responsive and clearly believe in great curtomer service.
The installation went without flaw! Great work in a timely fashion. The roof look great!
Eric proved that customer service is not dead. He helped me fight my insurance company for MONTHS before they finally admitted there was wind damage. The installation crew was like a well oiled machine and the foremen were polite and professional. Great job from start to finish.
We got multiple quotes and SWORD was the best (considering warranties and roofing material being used). The process for both financing and project were simple and quick. Not only the workmanship but the setup and cleaning phase were also impressive. I can easily recommend SWORD for all your roofing needs. At a minimum you should get a quote from them and for yourself.
Highly recommend! Honest, no nonsense, phenomenal crafmanship and the best, friendliest customer service! The estimate was free of charge which was a massive help! Sword was the ONLY company willing to do a repair and not try and sell us a whole new rough. Our family is so thankful for their wonderful work! -Lennox & Reno Family
SWORD roofing took on a project that most other people wouldn’t touch! We had a really bad contractor improperly install gutters and downspouts and they came in and did it the right way! Our house looks amazing now! Curry was amazing throughout the whole process in making sure I was getting all the information that I needed! And the crew was phenomenal on install day!
We had a great experience having our Gutters replaced by SWORD Roofing. Our Salesman, Curry Lykins, was extremely informative and attentive. The crew did a fabulous job, in one day, on the gutters of our house and the cleanup afterwards. I was very pleased with their pricing, especially considering I have a 3 story Arts and Crafts style home from the 1920's. I would highly recommend their services.
Excellent experience in having a 15' section of my gutters replaced. Price was in line with expectations. Installers were efficient and professional. Would recommend them highly. Curry was our estimator and contact person - he kept in contact throughout the entire process.